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(Hong Kong, Macau) Member's overseas ordering instructions

1. Order process

At present, the overseas service areas Hong Kong and Macau are forming basic information for ordering.

2. Handling method

Mainly by mail EMS system, overseas communion only provides Wenchangle Dog Minshu and cats that can be stored at room temperature, so the quality will not be affected.

3. Payment method

For overseas orders, online credit card swiping is provided.

5. Return and exchange processing

When you receive the goods, please check whether the goods are the same as the ordered goods and whether the packaging of the goods is complete. If you find any problems, please notify the company after receiving the goods and arrange the quantity of goods to be shipped.

Orders from Hong Kong and Macau are complicated. Except for product defects, returns and exchanges cannot be accepted.

For all the products you need to return or exchange, please open the package, explain the defect or damage status of the product, send a notification, and pack the product into the box. Once the product is returned, the product cannot be returned or exchanged.

Since Lingyue receives the package, 7 staff members will complete the refund for you. Please apply for the next order

※special reminder:

Imports vary from place to place. If your country wants the special features of the product at the time of collection, you need to generate it yourself.

The consignee shall adhere to the import regulations and restrictions (prohibited items, etc.) on the date (region) of receipt, and the import consignee shall be responsible for relevant legal issues.